MyNameNecklace Reviews

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New Reviewer

Item not as advertised

This company is a horrible investment with jewelry. I paid 181 dollars for a personalized bracelet with my son's name. The name was so small I could hardly see it. I complained and they offered me 10 percent of what I paid. They offered me 18 dollars and I paid 181 dollars. This company needs to be reported and stopped

User's recommendation: PLEASE STAY AWAY FROM THIS COMPANY.

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ID
#2542945 Review #2542945 is a subjective opinion of poster.
Pros
  • False advertising
  • Cheating customers
Cons
  • Cheating customers
  • False advertising
Loss
$181
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Resolved: Item return

Update by user Jun 08, 2021

Company fixed the issue and I have been provided with partial refund. They informed me that the first refund process didn't go through but they initiated it again and I got my money back.

Original review posted by user May 09, 2021
I ordered a bracelet with my son's name and the name was so small I could hardly see it. I paid 181 dollars and they offered me 10 percent of that baas a refund. This company is horrible and needs to be reported and stopped. They are swindlers and do false advertising

User's recommendation: PLEASE STAY AWAY FROM THIS COMPANY.

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Resolved
ID
#2542924 Review #2542924 is a subjective opinion of poster.
Location
Mount Vernon, New York

To change the size of a bracelet I just ordered

DoYes they promised it would be delivered before Mothers Day!! I even paid extra! Even with the other negative reviews I believed them and they still lied!! That was stupid of me for believing them instead of all the reviews!! Theres no way all those reviews could be wrong!! Now I let my wife down and nothing to show for it!!

User's recommendation: Do not believe in them! Do not pay extra for delivery!! It is a scam!! Where are you s the money now?

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ID
#2542260 Review #2542260 is a subjective opinion of poster.
Location
Recife, Pernambuco

I paid extra for shipping!!

I paid extra for shipping!! But it took day supposedly for my package to be picked up by USPS? Then I continuously sent emails and yall assured me it would be here on time?? Even though what all your other reviews said. I Believed you only to be lied to? Now let me guess you are going to offer me a discount on my next purchase instead making this purchase right that you caused me to ruin for my wife that is already depressed cause I am out of town instead of at home with her!!?? Since it didnt arrive in the time promised? I paid extra on a guarantee it would be ther before Mothers day!!Day!!promisecontinuously paid emoney?
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ID
#2542236 Review #2542236 is a subjective opinion of poster.
Location
Recife, Pernambuco

Order not found

No answer when I called. Im going to the bank to reverse the charge to my card. Just a scam scam scam scam not happy with this company whatsoever.

User's recommendation: Stay away.

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ID
#2540712 Review #2540712 is a subjective opinion of poster.
Location
Foley, Alabama
New Reviewer

Poor customer service.

I paid for expedited shipping for Mothers Day and my package is nowhere to be found. They have a fake number for customer service and the help menu does not have a scenario that is applicable to my issue. I wanted to get a refund for the expedited shipping cost. My package did not arrive on time as they stated when I purchased it.

User's recommendation: Do not pay for expedited shipping if you still want to deal with this company. Order your items a month or 2 in advance. I ordered my item 3 weeks in advanced and payed for 5-7 day shipping.

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ID
#2539942 Review #2539942 is a subjective opinion of poster.
Location
Pikesville, Maryland

After I paid for express shipping to be delivered by Mothers Day, I recieve an e-mail saying estimated arrival would be 5-18-21. That date is clearly past the big day!

I paid for express shipping. The necklace I ordered will not be here by Mothers Day so I donot expect to pay for express shipping.

User's recommendation: Express shipping is not always express.

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ID
#2536194 Review #2536194 is a subjective opinion of poster.
Location
Hillsborough, North Carolina

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New Reviewer

Double charged

MyNameNecklace - Double charged
Order#51321**** has already been paid for. I bought a bracelet for my fiance and you guys put that same necklace on that order and charged me for it. I would also like to add two names to my fiancée order and change the spelling on one of the charms.
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ID
#2534454 Review #2534454 is a subjective opinion of poster.
Product
Mynamenecklace Bracelet
Loss
$173
Preferred solution
Let the company propose a solution

Can’t find contact information

I ordered a family tree necklace without any paper trail. Im trying to contact them regarding the stones. They are not my families. Any information would be greatly appreciated. The home base is in Israel. Im very frustrated.
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ID
#2528937 Review #2528937 is a subjective opinion of poster.
Location
Tempe, Arizona
New Reviewer

Said it was delivered but not

I got an email saying my necklaces were delivered yesterday but they were not. I need to get them as soon as possible. Please call me at 727-278-****. !
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ID
#2524002 Review #2524002 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Shipping info needed for an order that I placed.

No one answered the phone. No customer service support. Very frustrating not being able to talk to someone directly on the phone.
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ID
#2522211 Review #2522211 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Chain is too small

MyNameNecklace - Chain is too small
I want to see if you can change the chain to classic size I bought the mini size chain it's too small
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ID
#2515555 Review #2515555 is a subjective opinion of poster.
Service
Mynamenecklace Necklace Replacement
Preferred solution
Change the chain from mini to classic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Have not received my order it's been over a month

Its been over a month still waiting for my package and I paid for fast shipping!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Your be waiting forever even with fast shipping.

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ID
#2515535 Review #2515535 is a subjective opinion of poster.
Service
Mynamenecklace Shipping Service
Pros
  • No pros still waiting for my shipment
Cons
  • Terrible customer service nobody emails my back
Preferred solution
Deliver product or service ordered

Damaged jewelry and no answer

My jewelry faded and 1 paid for a 10k gold necklace and it changed color and I tried calling and they hung up
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ID
#2510494 Review #2510494 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
New Reviewer

Didnt recieve my bracelets

I have been waiting almost 4 weeks for my order with i still have not recieved yet and it has been past the delivery date

User's recommendation: Not going to recomend.

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ID
#2497205 Review #2497205 is a subjective opinion of poster.
Location
Bradford, England