MyNameNecklace Reviews
57.2K
CLAIMED LOSSES
759
TOTAL REVIEWS
120K
PAGE VIEWS
10
ISSUES RESOLVED
MyNameNecklace Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI never received a replacement chain in 10 Months
It was a beautiful thought of ordering something nice and memorable from mynamenecklace for my wife on a Valentine's Day of 2020. I placed an order online on 3rd Feb 2020 for Russian Ring Necklace with Engraving in Vermeil against the Order Number 6176****. I thought it would be a nice surprise for my wife. The ordered item was expected to arrive on 14th Feb but it arrived in the last week of Feb. With all the bad taste of last delivery i surprised my wife with a belated Valentine's day. When she opened the package, the chain was found damaged, bruised and scratched. It was very disappointing. I emailed the pictures and wrote them a complaint. I was told that a new chain will be ordered and sent to you soon. I kept asking them about the status of the chain for a month and finally heard that they have dispatched it and it will take 3 weeks to reach me. The tracking number which they provided was the old one which always show the same status that the chain has been delivered. i asked for a new tracking number which was never provided to me. I also asked them to provide me a contact number where i could reach them and speak with them regarding my concern. Making a phone call was easier for me rather than emailing them. They never provided me with any contact number. Every time i emailed them, there was a new name to answer my query. Months passed, no replacement was received till today. All they make is false and fake promises. Sometimes they tell me that the address was wrong and i confirmed the address several times. Sometimes they declare it lost and asked for another order confirmation. It happened 6 times. they re-ordered and declared it lost whereas they never provided me with any tracking number for any re-order. I have all the thread of conversation with them and going to file a lawsuit against all the mental stress and torture they gave me. They ruined my Valentine's Day. Even today a "Cherry" replied to my email as under when i asked for the status of the last RE-ORDER!; "QUOTE" From: MyNameNecklace Customer Service <;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;custserv@***.co.uk> Sent: 09 November 2020 10:24 To: noman-latif@***.com
User's recommendation: I would never recommend anyone to order from this bunch of liars and thieves.
ID
Service
Mynamenecklace Necklace Replacement
Cons
- Do not have a contact number
- Do not deliver
- Unreliable
Loss
$170
Preferred solution
Full refund
New Reviewer
It says my package was delivered but I haven’t received it
Said that it was left with an individual but the individual of the house addresse doesnt have it , says its on the porch wasnt on my porch and I dont have my package
User's recommendation: Make sure yuh check outside for your packages.
ID
Location
Salisbury, Maryland
Loss
$40
Preferred solution
Full refund
New Reviewer
Change order
I wish I could talk to someone about getting it exchange. It is too small and I need a bigger band for the wrist. My husband loved it but need a bigger band.
ID
Preferred solution
Another wrist band
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPaid for product. No confirmation
Update by user Jun 14, 2021
No results
Original review posted by user Jun 13, 2021
I paid for a bracelet thru Credit One Vusa. My bank says you are paid. You say you were not. No one is responding to my issue Was on your chat now site. Got disconnected urwinmeyer35@***.com 310 702 **** User's recommendation: Horrible service. No product after paying in full.
ID
Product
Mynamenecklace Bracelet
Cons
- Customer service is terrible
- Did not like anything about the company
Loss
$104
Preferred solution
Deliver product or service ordered
Charged 3 day delivery
After the company took the price of the item and Express delivery cost of $28.00 they sent a email saying I won't get my item for at least 2 weeks, that's not what I paid for.
ID
Location
New Albany, Indiana
New Reviewer
Bad quality of item purchase and false advertisement
This company falsely advertises its products. I ordered a bracelet for my mother for mother and the chain for myself. Both of the items had poor quality when the company stated they were Sterling silver. The color changed instantly within 3 days.
ID
Product
Mynamenecklace Necklace
Pros
- No one to speak to
- Website looks nice takes money fast
Cons
- Customer service is terrible
- Customer service sucks
Loss
$110
Preferred solution
Full refund
Didnt recieve my necklace
paid over $100 for necklace for Mother's Day.....NEVER received it!!! The company took the Money. I ordered it May 2, 2021!!!! Their phone # is a fake . it never rings just hangs up.
User's recommendation: stay away!!!!!!!! Fraud!!!!!!!
ID
Location
Montgomery, Texas
Ruby fell out of my ring and barely had ur a year and only won it like ten times
If you would replace a ring that the ruby fell out of I had a mother day ring and only worn it like ten times. The ring wasnt misused or anything so don't understand why the gem fell out and i didnt see it happened.
ID
Location
Roselle, Illinois
New Reviewer
I have not received my package and it says I did?
I will probably never buy anything from here again, I would like a refund I waited over a month to get my order for almost $100, and it says it was delivered, and it was. And there is no answer when I call them.
ID
Loss
$94
Preferred solution
Full refund
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My package never came and ya are saying the email I used is invalid
Nothing has happened know one has gotten back to me and I dont think anything is going to happen at this point
User's recommendation: Don’t do it.
ID
Pros
- No pros
- No one to speak to
Cons
- Customer service is terrible
- Incorrect phone number listed
- Customer service sucks
Loss
$247
Preferred solution
Full refund
I have not received my package
The problem with delivery was resolved by usps it was NOT due to mynamenecklace. There delivery was spot on and tracking while I waited for my order was great!
User's recommendation: yes!
ID
Location
Roseville, Michigan
I have not received my package
I ordered two names plates the same day and I have only received one. Today is their Birthdays and I feel bad to give only one.
ID
Location
Virginia Beach, Virginia
New Reviewer
To change my order to add diamond to each of the two necklaces I ordered order number 51326****
Same as above. Need to add diamond to each necklace I ordered and my order number is 51326****. Please call me at 818 244 **** or email me at elizabethlconvery@***.com. Thank you
ID
Preferred solution
Just to change/add to my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerURGENT NEW ORDER
Customer service and reward points could not be redeemed with a discount, I purchased 2 items and today need 3 more. Delusion
User's recommendation: very bad customer service.
ID
Loss
$68
Preferred solution
Price reduction
New Reviewer
Reference order placed 5/4/2021ut
On 5/4/2021 I placed an order for a necklace and when I got to the end of the order to it charged me for two. I attempted to cancel, but it wouldn't allow me, so I went ahead with the order. I tried to contact someone THAT NIGHT, but was unable to speak with a live person at the time. So I called my Dillard's Charge Card and told them to put a hold on the charge that night. I see that you had contacted me. but but
ID
Product
Mynamenecklace Gold Carrie Necklace
Preferred solution
Price reduction
New Reviewer
Information
I need to speak to a representative ...I'm having a problem placing an order... I've filled out everything correctly...For some odd reason it is not accepting my visa debit card #...
ID
Location
Mira Loma, California
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