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MyNameNecklace

MyNameNecklace

www.mynamenecklace.com
What is your customer experience with MyNameNecklace?

MyNameNecklace Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • MyNameNecklace has 1.7 star rating based on 428 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No one to speak to, Attractive product inpictures, How good they were at conning people.
    Cons: Difficult to contact, Customer service, Delivery has not arrived.

  • Recent recommendations regarding this business are as follows: "The way I feel is never get anything from you guys", "DONT WASTE YOUR MONEY", "Be aware", "Do not do it", "At this time I would not recommend buying anything from this company!".

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Media from reviews

MyNameNecklace - Didn’t receive whole order
MyNameNecklace - Didn’t receive whole order - Image 2MyNameNecklace - Return item 209****MyNameNecklace - Return item 209**** - Image 2MyNameNecklace - Absolutely terrible customer service! There is NO WAY YOU CAN submit an...MyNameNecklace - Incorrect fontMyNameNecklace - Misspelled name on necklace
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Top MyNameNecklace Reviews

Critical Review

"Every time I call nobody answers"

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You guys never ever answer your phones or text messages. I have wasted 4-5h on trying to get a hold of somebody. But no one is home. User's recommendation: The...

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Anonymous
map-marker New York, New York

Didn’t receive whole order

MyNameNecklace - Didn’t receive whole order
MyNameNecklace - Didn’t receive whole order - Image 2

I did not receive my entire order that I paid for. I ordered a large nursing bag for my wife customized plus it came with an additional bag for her stethoscope name badge things like that.

I only received the small bag. I paid $85 for both bags That includes the $30 that I paid to have an expedited in 2 to 4 days, it still took over a week to get to me. I received an email back from the company stating that I only ordered the small bag which shows up first but in the description it shows the small bag, the dimensions plus the large bag and the dimensions, but they were nice enough only to point out. The small bag was the only one that was ordered for $85.

All I want is my bag sent to me so I can give it to my wife for her Christmas gift that I shouldve been able to give to her on Christmas Day. I believe this is being him very poorly for them to point out that I only paid for a small bag when the picture shows two bags, one big bag and one small bag.

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Resolved
Ivy Vmh
map-marker San Clemente, California

Resolved: I didn't get my necklace

I didnt receive my order it was supposed to be delivered on December 13 tracking number doesnt work I have emailed you 6 times where us my order

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Bobby A Paj

Every time I call nobody answers

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You guys never ever answer your phones or text messages. I have wasted 4-5h on trying to get a hold of somebody. But no one is home.

View full review
Loss:
$211
Pros:
  • No pros
Cons:
  • I am starting to think this a con job company

Preferred solution: Deliver product or service ordered

User's recommendation: The way I feel is never get anything from you guys

Lamar L Rjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

*** Call me now!!!!

NO DIAMONDS!! THIS IS FAKE RETAILERS !!!

WHERE ARE MY DIAMONDS? 300 FOR A NECKLACE THAT DON'T HAVE DIAMONDS??

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Tracy W Usk

Return item 209****

MyNameNecklace - Return item 209****
MyNameNecklace - Return item 209**** - Image 2

I purchase a charm & the picture is very clear light but the charm is dark I would like to receive a return slip so it can b remade rite & I can purchase 5 more charm from u these charms mean a lot to my family there picture of OWER love ones we keep near OWER heart the order ## is (209****)

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Pros:
  • We love the work

Preferred solution: A new charm please so I can purchase more we love the work just this one came out to dark u can’t see the picture @ all & it’s my son with his dad

Featured
Heidi H Ewo

Misspelled name on necklace

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MyNameNecklace - Misspelled name on necklace

This is a gift for my daughter who i a first time mom. Its cheap & the date is wrong.

Obviously they have NO quality control. I will never waste my money again!

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Loss:
$5594
Cons:
  • Delvery dstes
  • Quality
  • Steal your money

Preferred solution: Full refund

User's recommendation: DONT WASTE YOUR MONEY

DeRell G

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Onondaga, Michigan

My order has not received.

Contains 1 confidential file for company representatives

It's been a year and a half and I still haven't received my necklace I got one but not the other. I need my necklace or my money back

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Loss:
$100
Pros:
  • Never got it fathers day gift want my money now
Cons:
  • Did not receive merchandise i want a full refund

Preferred solution: Deliver product or service ordered

Laura B Izt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Incorrect font

MyNameNecklace - Incorrect font
Contains 1 confidential file for company representatives

I received my name Denise in the cursive style font . It looks mid-spelled.,It looks like Deniae.

Please change it to the classic style font instead.

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Preferred solution: Deliver product or service ordered

Laura B Izt

Absolutely terrible customer service! There is NO WAY YOU CAN submit an inquiry through their online portal!

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MyNameNecklace - Absolutely terrible customer service! There is NO WAY YOU CAN submit an...

Font is terrible and name looks misspelled . Name should say Denise but it looks like Deniae.

Desperately trying to get a hold of the company but their online Enquiry does not work and everyone I call their tel number I am disconnected.

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Loss:
$75
Pros:
  • Appears to have great products
Cons:
  • No response from customer service
  • Did not like anything about the company
  • Cheating customers

Preferred solution: Deliver product or service ordered

Renee A Jsb

Problem with name order

MyNameNecklace - Problem with name order
MyNameNecklace - Problem with name order - Image 2

It wont allow me to place order because her name is Isis which by the way is a Egyptian Goddess name

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Preferred solution: Let the company propose a solution

User's recommendation: Allow them to put whatever name they want

Soryliz M

DID NOT RECEIVE PACKAGE

AND I CANT GET IN TOUCH WITH CUSTOMER SERVICE ! I want my money back ! And i will never purchase from here ever tf again !

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Loss:
$50

Preferred solution: Full refund

Michael L Fyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Order didnt arrive

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I ordered the product on December 4th and it still says it is in Anaheim. It said it shipped on the 13th and courier updates weren't available for 2 weeks.

Nor did inreceive an email in response to my first complaint try.somewhere else. It ruined Christmas for my girlfriend

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Pros:
  • Personalised gift
Cons:
  • No gifts delivered as yet - still waiting
  • Customer service sucks
  • No response from anyone

Preferred solution: Deliver product or service ordered

User's recommendation: Do not do it

Anonymous
map-marker Greenbrier, Arkansas

Bad customer contact

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I put thr wrong date on the ring I ordered and their wanting me to purchase another ring for half price and will not give me their address to send the other one back to have the date changed.

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Cons:
  • Do not have a contact number
  • Not able to call them

Preferred solution: Let the company propose a solution

User's recommendation: Be aware

Anonymous
map-marker Medford, Oregon

Have not received my order as indicated for shipping

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Have not received my order! My email was correct!

My address was correct! You took my money and I guess that was also correct! I want this taken care of!

This was supposed to be a present for my 87 year old Mother! Not Happy!

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User's recommendation: At this time I would not recommend buying anything from this company!

Quazavier D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Order haven’t came yet

I had misspelled my gmail and I didnt get the confirmation email and I had order it on Dec. 3 and its still not here yet

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Loss:
$33

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Charlotte, North Carolina

Issue with order

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I was lied to about the creation of my necklace. I explained how I wanted QueenB without a cursive Q and the agent said the oreder would have to be done manually so I thought that was the purpose of doing it manually.

The necklace was still wrong and the chain had a knot in it. I wad very disappointed!!!

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About

Summary

MyNameNecklace is a manufacturer and online retailer of high-quality selection of hand-made name necklaces, Monogram Necklaces and personalized jewelry, such as bracelets, rings and earrings. All items are available in a variety of metals silver, white and yellow gold (14k and 18k), and can be decorated with Swarovski stones and even diamonds. MyNameNecklace jewelry comes in a variety of styles, including engraved, double strength or Carrie name necklaces, kids and men’s jewelry, gift collection or fun and colorful items. MyNameNecklace website contains catalogues with current collections, tips and advises, reviews, sizing guide as well as images of jewelry "as seen on". Virtual Name Preview tool allows seeing how a jewelry item may look like.

MyNameNecklace reviews and complaints

MyNameNecklace is ranked 328 out of 2280 in Jewelry and Accessories category

Area Served

Canada, USA, Europe

Payment Methods

VISAAmerican ExpressMasterCard

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