Bobby A Paj

Every time I call nobody answers

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You guys never ever answer your phones or text messages. I have wasted 4-5h on trying to get a hold of somebody. But no one is home.
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Loss:
$211
Pros:
  • No pros
Cons:
  • I am starting to think this a con job company

Preferred solution: Deliver product or service ordered

User's recommendation: The way I feel is never get anything from you guys

Lamar L Rjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

*** Call me now!!!!

NO DIAMONDS!! THIS IS FAKE RETAILERS !!! WHERE ARE MY DIAMONDS? 300 FOR A NECKLACE THAT DON'T HAVE DIAMONDS??
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Tracy W Usk

Return item 209****

MyNameNecklace - Return item 209****
MyNameNecklace - Return item 209**** - Image 2
I purchase a charm & the picture is very clear light but the charm is dark I would like to receive a return slip so it can b remade rite & I can purchase 5 more charm from u these charms mean a lot to my family there picture of OWER love ones we keep near OWER heart the order ## is (209****)
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Pros:
  • We love the work

Preferred solution: A new charm please so I can purchase more we love the work just this one came out to dark u can’t see the picture @ all & it’s my son with his dad

Featured
Heidi H Ewo

Misspelled name on necklace

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MyNameNecklace - Misspelled name on necklace
This is a gift for my daughter who i a first time mom. Its cheap & the date is wrong. Obviously they have NO quality control. I will never waste my money again!
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Loss:
$5594
Cons:
  • Delivery and customer services suck
  • Steal your money
  • Delvery dstes

Preferred solution: Full refund

User's recommendation: DONT WASTE YOUR MONEY

DeRell G

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Onondaga, Michigan

My order has not received.

MyNameNecklace - My order has not received.
It's been a year and a half and I still haven't received my necklace I got one but not the other. I need my necklace or my money back
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Loss:
$100
Pros:
  • Never got it fathers day gift want my money now
Cons:
  • Did not receive merchandise i want a full refund

Preferred solution: Deliver product or service ordered

Laura B Izt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Incorrect font

MyNameNecklace - Incorrect font
MyNameNecklace - Incorrect font - Image 2
I received my name Denise in the cursive style font . It looks mid-spelled.,It looks like Deniae. Please change it to the classic style font instead.
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Preferred solution: Deliver product or service ordered

Laura B Izt

Absolutely terrible customer service! There is NO WAY YOU CAN submit an inquiry through their online portal!

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MyNameNecklace - Absolutely terrible customer service! There is NO WAY YOU CAN submit an inquiry...
Font is terrible and name looks misspelled . Name should say Denise but it looks like Deniae. Desperately trying to get a hold of the company but their online Enquiry does not work and everyone I call their tel number I am disconnected.
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Loss:
$75
Pros:
  • Appears to have great products
Cons:
  • Cheating customers
  • No response from customer service
  • Did not like anything about the company

Preferred solution: Deliver product or service ordered

Renee A Jsb

Problem with name order

MyNameNecklace - Problem with name order
MyNameNecklace - Problem with name order - Image 2
It wont allow me to place order because her name is Isis which by the way is a Egyptian Goddess name
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Preferred solution: Let the company propose a solution

User's recommendation: Allow them to put whatever name they want

Soryliz M

DID NOT RECEIVE PACKAGE

AND I CANT GET IN TOUCH WITH CUSTOMER SERVICE ! I want my money back ! And i will never purchase from here ever tf again !
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Loss:
$50

Preferred solution: Full refund

Michael L Fyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Order didnt arrive

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I ordered the product on December 4th and it still says it is in Anaheim. It said it shipped on the 13th and courier updates weren't available for 2 weeks. Nor did inreceive an email in response to my first complaint try.somewhere else. It ruined Christmas for my girlfriend
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Pros:
  • Personalised gift
Cons:
  • No gifts delivered as yet - still waiting
  • Customer service sucks
  • No response from anyone

Preferred solution: Deliver product or service ordered

User's recommendation: Do not do it

Anonymous
map-marker Greenbrier, Arkansas

Bad customer contact

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I put thr wrong date on the ring I ordered and their wanting me to purchase another ring for half price and will not give me their address to send the other one back to have the date changed.
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Cons:
  • Do not have a contact number
  • Not able to call them

Preferred solution: Let the company propose a solution

User's recommendation: Be aware

Anonymous
map-marker Medford, Oregon

Have not received my order as indicated for shipping

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Have not received my order! My email was correct! My address was correct! You took my money and I guess that was also correct! I want this taken care of! This was supposed to be a present for my 87 year old Mother! Not Happy!
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User's recommendation: At this time I would not recommend buying anything from this company!

Anonymous
map-marker Charlotte, North Carolina

Issue with order

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I was lied to about the creation of my necklace. I explained how I wanted QueenB without a cursive Q and the agent said the oreder would have to be done manually so I thought that was the purpose of doing it manually. The necklace was still wrong and the chain had a knot in it. I wad very disappointed!!!
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Quazavier D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Order haven’t came yet

I had misspelled my gmail and I didnt get the confirmation email and I had order it on Dec. 3 and its still not here yet
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Loss:
$33

Preferred solution: Deliver product or service ordered

Cory W Ifo

Return questions

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Don't buy anything from this place!!!! It's very Hard to contact any customer service! I don't recommend them at all check reviews!
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Loss:
$104
Pros:
  • Junk
Cons:
  • Terrible customer service nobody emails my back

Preferred solution: Full refund

User's recommendation: A 1800 number

Gwendolyn E Wtj

I returned a broken necklace in April, but have not recrived a replacement yet!!!

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MyNameNecklace - I returned a broken necklace in April, but have not recrived a replacement yet!!!
MyNameNecklace - I returned a broken necklace in April, but have not recrived a... - Image 2
Very unreliable. spoke with Macaela who promised to replace broken chain!!!! Have sent several emails and tried to call customer service!! NO RESPONSE!!!
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Loss:
$200

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT PURCHASE FROM THIS COMPANY!!!

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