MyNameNecklace Reviews
57.5K
CLAIMED LOSSES
765
TOTAL REVIEWS
120K
PAGE VIEWS
10
ISSUES RESOLVED
MyNameNecklace Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI never received a replacement chain in 10 Months
It was a beautiful thought of ordering something nice and memorable from mynamenecklace for my wife on a Valentine's Day of 2020. I placed an order online on 3rd Feb 2020 for Russian Ring Necklace with Engraving in Vermeil against the Order Number 6176****. I thought it would be a nice surprise for my wife. The ordered item was expected to arrive on 14th Feb but it arrived in the last week of Feb. With all the bad taste of last delivery i surprised my wife with a belated Valentine's day. When she opened the package, the chain was found damaged, bruised and scratched. It was very disappointing. I emailed the pictures and wrote them a complaint. I was told that a new chain will be ordered and sent to you soon. I kept asking them about the status of the chain for a month and finally heard that they have dispatched it and it will take 3 weeks to reach me. The tracking number which they provided was the old one which always show the same status that the chain has been delivered. i asked for a new tracking number which was never provided to me. I also asked them to provide me a contact number where i could reach them and speak with them regarding my concern. Making a phone call was easier for me rather than emailing them. They never provided me with any contact number. Every time i emailed them, there was a new name to answer my query. Months passed, no replacement was received till today. All they make is false and fake promises. Sometimes they tell me that the address was wrong and i confirmed the address several times. Sometimes they declare it lost and asked for another order confirmation. It happened 6 times. they re-ordered and declared it lost whereas they never provided me with any tracking number for any re-order. I have all the thread of conversation with them and going to file a lawsuit against all the mental stress and torture they gave me. They ruined my Valentine's Day. Even today a "Cherry" replied to my email as under when i asked for the status of the last RE-ORDER!; "QUOTE" From: MyNameNecklace Customer Service <;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;custserv@***.co.uk> Sent: 09 November 2020 10:24 To: noman-latif@***.com
User's recommendation: I would never recommend anyone to order from this bunch of liars and thieves.
ID
Service
Mynamenecklace Necklace Replacement
Cons
- Do not deliver
- Unreliable
- Do not have a contact number
Loss
$170
Preferred solution
Full refund
New Reviewer
I haven’t received my package
Poor customer service I havent received my package. I would like to follow up on the order status because I have no received any assistance
ID
Cons
- No-one cares in your company
- No phone number
- Refund policy sucks
Preferred solution
Full refund
Locating my order
Thats the email I sent to them they are not responding to me even on fb insta anywhere the courier service they picked for my order is also the worst one ..very disappointed abc wants my money back I dont need any gift or anything from you I just want to know where exactly my package is ?? I ordered that for Fathers Day and its pointless if I am not going to receive that before Fathers Day and I surely want a full refund if that happened . The Services you use to deliver my parcel looks so dodgy and they didnt even response to the email I sent to them . I want to know the status of my package ASAP . I dont want to be rude but thats not right !! Regards , Samar
User's recommendation: Never.
ID
New Reviewer
Delivery overdue
It says allow up to 12 days after order has been produced but it has been 16 days since it got shipped so I was wondering if Im still going to get the order
ID
Preferred solution
Deliver product or service ordered
Necklace broke
A message was sent to the company and they are sending me a new one no charge Thanks for your help to get in touch My granddaughter is going to be so happy
ID
Preferred solution
Full refund
New Reviewer
I returned a broken necklace in April, but have not recrived a replacement yet!!!
Very unreliable. spoke with Macaela who promised to replace broken chain!!!! Have sent several emails and tried to call customer service!! NO RESPONSE!!!
User's recommendation: DO NOT PURCHASE FROM THIS COMPANY!!!
ID
Loss
$200
Preferred solution
Deliver product or service ordered
New Reviewer
I have not received my package
hi. hi my name is Marissa. and I'm reaching out because I have not received my necklace. I paid for expedited shipping and I should have received it by now. unfortunately I cannot find. my order number. so can someone please look into this for me. I used one of the following emails when I ordered the item marissa_phillips2000@***.com marissa.r.v.p@***.com I would really appreciate it if someone could reach out to me because I should have received my necklace by now. Thank you very
ID
Loss
$105
Preferred solution
Deliver product or service ordered
New Reviewer
It says my package was delivered but I haven’t received it
Said that it was left with an individual but the individual of the house addresse doesnt have it , says its on the porch wasnt on my porch and I dont have my package
User's recommendation: Make sure yuh check outside for your packages.
ID
Location
Salisbury, Maryland
Loss
$40
Preferred solution
Full refund
New Reviewer
Change order
I wish I could talk to someone about getting it exchange. It is too small and I need a bigger band for the wrist. My husband loved it but need a bigger band.
ID
Preferred solution
Another wrist band
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPaid for product. No confirmation
Update by user Jun 14, 2021
No results
Original review posted by user Jun 13, 2021
I paid for a bracelet thru Credit One Vusa. My bank says you are paid. You say you were not. No one is responding to my issue Was on your chat now site. Got disconnected urwinmeyer35@***.com 310 702 **** User's recommendation: Horrible service. No product after paying in full.
ID
Product
Mynamenecklace Bracelet
Cons
- Customer service is terrible
- Did not like anything about the company
Loss
$104
Preferred solution
Deliver product or service ordered
Charged 3 day delivery
After the company took the price of the item and Express delivery cost of $28.00 they sent a email saying I won't get my item for at least 2 weeks, that's not what I paid for.
ID
Location
New Albany, Indiana
New Reviewer
Bad quality of item purchase and false advertisement
This company falsely advertises its products. I ordered a bracelet for my mother for mother and the chain for myself. Both of the items had poor quality when the company stated they were Sterling silver. The color changed instantly within 3 days.
ID
Product
Mynamenecklace Necklace
Pros
- No one to speak to
- Website looks nice takes money fast
Cons
- Customer service sucks
- Customer service is terrible
Loss
$110
Preferred solution
Full refund
Didnt recieve my necklace
paid over $100 for necklace for Mother's Day.....NEVER received it!!! The company took the Money. I ordered it May 2, 2021!!!! Their phone # is a fake . it never rings just hangs up.
User's recommendation: stay away!!!!!!!! Fraud!!!!!!!
ID
Location
Montgomery, Texas
Ruby fell out of my ring and barely had ur a year and only won it like ten times
If you would replace a ring that the ruby fell out of I had a mother day ring and only worn it like ten times. The ring wasnt misused or anything so don't understand why the gem fell out and i didnt see it happened.
ID
Location
Roselle, Illinois
New Reviewer
I have not received my package and it says I did?
I will probably never buy anything from here again, I would like a refund I waited over a month to get my order for almost $100, and it says it was delivered, and it was. And there is no answer when I call them.
ID
Loss
$94
Preferred solution
Full refund
My package never came and ya are saying the email I used is invalid
Nothing has happened know one has gotten back to me and I dont think anything is going to happen at this point
User's recommendation: Don’t do it.
ID
Pros
- No one to speak to
- No pros
Cons
- Incorrect phone number listed
- Customer service sucks
- Customer service is terrible
Loss
$247
Preferred solution
Full refund
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