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New Reviewer
3 comments

The customer service "SUCKS".

I wanted to cancel my order. I messaged them too many times, via Facebook/Messenger, Email and even telephone but no response.

I used the Email provided on the transaction detail page and 20 minutes later I got a response. Try using Email address

pp3@***.com.

Reason of review: Return, Exchange or Cancellation Policy.

Location: Nicosia, Nicosia

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Chayden Qhl

Dear customer,

Thank you for your feedback.

I am sorry to hear that you are displeased with the product and service.

Can you please contact me via darcy@mynamenecklace.com so I can personally assist you as soon as possible? We cannot locate your order yet since your personal details are not provided here.

I apologize for any inconveniences and I am looking forward to your email.

Sincerely,

Darcy Neil Customer Support Manager MyNameNecklace

Guest
reply icon Replying to comment of Chayden Qhl

I have emailed you Darcy

- Anita

Chayden Qhl
reply icon Replying to comment of Guest-1188179

Hi Anita,

Thank you for your message. I have received and responded to your email. Looking forward to your reply.

Best Regards,

Darcy Neil

Customer Support Manager

MyNameNecklace

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