MyNameNecklace - Customer Care Review from Nicosia, Nicosia
New Reviewer
3 comments
The customer service "SUCKS".
I wanted to cancel my order. I messaged them too many times, via Facebook/Messenger, Email and even telephone but no response.
I used the Email provided on the transaction detail page and 20 minutes later I got a response. Try using Email address
pp3@***.com.
Reason of review: Return, Exchange or Cancellation Policy.
Location: Nicosia, Nicosia
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Comments
Please avoid publishing any personal information and promotional content
Dear customer,
Thank you for your feedback.
I am sorry to hear that you are displeased with the product and service.
Can you please contact me via darcy@mynamenecklace.com so I can personally assist you as soon as possible? We cannot locate your order yet since your personal details are not provided here.
I apologize for any inconveniences and I am looking forward to your email.
Sincerely,
Darcy Neil Customer Support Manager MyNameNecklace
I have emailed you Darcy
- Anita
Hi Anita,
Thank you for your message. I have received and responded to your email. Looking forward to your reply.
Best Regards,
Darcy Neil
Customer Support Manager
MyNameNecklace