Kids purchased a product for their Mum for Mothers day which fell apart after just 1 day of wearing and locket now lost as it fell off bracelet. On the 13th of May i sent email and still to date have had NOTHING.. Not one response yet. - NO service or support shown here.
They are quick to take your money but SLOW for service or refunds
Have posted on their facebook page twice and resent initial email but still nothing. The locket has been lost as it fell off. Am wanting full refund and am not interested in new product or replacement product.
More Review Details
What I liked
What I disliked
- No-one cares in your company
- Company not ethical
- No response from customer service
- Reason of review:
- Poor service, bad quality
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Luxury / Jewelry
Author wants to be contacted by the company. Learn more ›
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