Manufacturer: Mynamenecklace Category: Customer Care Clear all filters (18 of 18 reviews match)
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Mynamenecklace - Angry Customer
I have been in communication with Allison Brown at MyNameNecklace though she has not resolved the issue. I require a new item to be sent out before a set date, though she has informed me that for this to occur I need to be invoiced the fee to upgrade to the express...
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Anonymous
Hyounk

What is the number?? I can't even find a contact number and after 3-4 emails no response. Guaranteed by mothers day. I order this may 3. Still "creating the items" the site sa...

1.0
Product
Mynamenecklace Customer Care
#1039399
Reply to reviews
This is the worst company I've ever dealt with. They sent a defective product, the customer service is beyond horrible and they don't return messages. I'm contacting the BBB on this worthless company
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Anonymous
Mohammed

Facing Same issue i am trying to contact them since 2 weeks and no reply!!

darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Product
Mynamenecklace Customer Care
#988620
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Can't get ahold of anyone!! I've orders from them before and got my order but now can't seem to get any reply.
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

1.0
Product
Mynamenecklace Customer Care
#979424
Reply to reviews

Mynamenecklace Customer Care Review

#973841
3.0
Details
No response no phone number
Comment
Show
Delivery Service
Customer service is terrible. Iv emailed yous twice regarding my order also left a message on facebook and 2 posts on your facebook page. And still no response i would never reccomend the company to anyone.
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

1.0
Product
Mynamenecklace Customer Care
#954505
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Doesn't respond to any questions and they don't want to return my money
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Product
Mynamenecklace Customer Care
#935040
Reply to reviews
One gem fell out after 2 weeks, emailed them and received a response 2 days later. New pendant sent out and return envelope for old one received after 2 weeks. No problem with customer service or speed of response
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

5.0
Product
Mynamenecklace Customer Care
#897113
Reply to reviews
Very dissapointed my partner and daughter ordered me a necklace in april for mothers day They have had to tell me about it as they werent getting any replies Terrible service and i would not recommend anyone to waste there time with this so called business! Very...
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Anonymous
Anonymous

I got my mother's day one a week before. Are you sure it's wasnt just auspost not delivering

darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

1.0
Mynamenecklace Cairns, Queensland
Product
Mynamenecklace Customer Care
#884285
Reply to reviews
The customer service "SUCKS". I wanted to cancel my order.I messaged them too many times, via Facebook/Messenger, Email and even telephone but no response. I used the Email provided on the transaction detail page and 20 minutes later I got a response.Try using Email...
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Product
Mynamenecklace Customer Care
#870850
Reply to reviews
I was very frustrated at my inability to get a response from customer service concerning my not being able to use my coupon code for new customers. After reading all the complaints on this site about the poor customer service, I was afraid I was stuck! My order was...
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darcyneil
darcyneil

Hi Melanie,Thank you very much for your review. I am glad to be of service!!Please do not hesitate to contact me if there is anything else I can do for you.Sincerely,Darcy Nei...

1.0
Mynamenecklace Whitesboro, New York
Product
Mynamenecklace Customer Care
I didn't like
  • No response from customer service
  • Poor customer service at first
#866651
Reply to reviews
I dont understand how a company selling you are not able to reach them n after many emails you get no answer no address no telephone
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Product
Mynamenecklace Customer Care
#866052
Reply to reviews