Product: Mynamenecklace Customer Care Clear all filters (0 of 27 reviews match)
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Mynamenecklace - Took money the day of order, never recieved product.

My husband ordered me a necklace from from here on 11/29 it was only to take up to 12 days to get and promised to be here before Christmas. The item never came. After several failed attempts to contact someone, it took me putting several negative reviews on their facebook to get a response. They are a scam. They dance around the actual issues, assuring you they are doing what they can. They never asked for any of my order information. They never sent me a confirmation email or tracking number. They then sent me info on an item that wasnt even mine!!! Dont waste your time. I now have a dispute with paypal to get m moneh back.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Mynamenecklace Customer Care
#1433488
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I was online trying to get an answer to a question about adding 10 names to a grandmother bracelet. I FINALLY got to ask on the chat now feature, they asked for my email in case we were disconnected. After 2 hours, I figured they weren’t going to respond. I’m not...
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Mynamenecklace Customer Care
#1399581
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Mynamenecklace - I'm pissed off I ordered a name ring sept.1st NO RING NO CUS

Yes i tried nothing i want to know what happened to my ring or my money!!
3.0
Details
Price Affordability
Product
Mynamenecklace Customer Care
#1371815
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Ordered in January and got a promised Valentines Day delivery...Im still waiting and no response from email to customer service..twice.No tracking number but received email over 2 weeks ago it shipped. No way to get tracking number since customer service does not...
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Product
Mynamenecklace Customer Care
#1199148
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There is no phone number to reach and they will not return emails. They charged my credit card and no necklace or confirmation.
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Anonymous
Anonymous

Just got my necklace . Very disappointed ! Cant even read the names they are so small ! $64 thrown away

Anonymous
Malayah

Me neither no confirmation but endless subscription emails and money out my bank!!!who can I call I’m so I want my money back or my necklace they really are a joke.!! R r r r...

1.0
Product
Mynamenecklace Customer Care
#1156811
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Not only have I been waiting nearly 2 months for my order for Christmas but as I wanted 3 names on necklace they charged my credit card 3 times and their stingy necklace cost me $195.00 and not even one necklace to show for it. They keep saying it's coming but I know I...
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1.3
Product
Mynamenecklace Customer Care
I liked
  • Look of the necklace
I didn't like
  • No phone number
  • Customer service
  • Customer services
#1156338
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Placed order November 17 2017, I received notification when it was mailed. I contacted customer service twice before Christmas only to be assured it would be here by Christmas...still waiting. I am so upset, I had to go out Christmas Eve in order to make sure I had a...
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Product
Mynamenecklace Customer Care
#1156191
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I placed an order on December 2, 2017 for a name necklace for my granddaughter for Christmas.I deleted my order number by mistake and have emailed them 3 times per their instructions when this happens. Keep getting response that this is not an reply email.... Don't...
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1.5
Product
Mynamenecklace Customer Care
I didn't like
  • Customer service
#1147864
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Mynamenecklace - Angry Customer
I have been in communication with Allison Brown at MyNameNecklace though she has not resolved the issue. I require a new item to be sent out before a set date, though she has informed me that for this to occur I need to be invoiced the fee to upgrade to the express...
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Anonymous
Hyounk

What is the number?? I can't even find a contact number and after 3-4 emails no response. Guaranteed by mothers day. I order this may 3. Still "creating the items" the site sa...

1.0
Product
Mynamenecklace Customer Care
#1039399
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This is the worst company I've ever dealt with. They sent a defective product, the customer service is beyond horrible and they don't return messages. I'm contacting the BBB on this worthless company
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Anonymous
Mohammed

Facing Same issue i am trying to contact them since 2 weeks and no reply!!

darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Product
Mynamenecklace Customer Care
#988620
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