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I spent weeks searching for the best website to purchase my name plate necklace. I finally chose Mynamenecklace..

I chose to purchase White GOLD and spent an arm and a leg to then receive my item to be this thing flimsy name plate with a SCUFF MARK on one of the letters!!! Not to mention scratches on backside. I have sent two emails, noone has gotten back to me. There is NO tel# in which I can call customer service.

My next step is contacting a lawyer!! I do hope someone reaches out to me immed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!e I would like this resOLVED!!!!! I am asking nicely.

I want my refund in FULL. THANK YOU.

Product or Service Mentioned: Mynamenecklace Necklace.

Reason of review: Damaged or defective.

Monetary Loss: $132.

Preferred solution: Full refund.

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darcyneil
#1330999

Dear customer,

Thank you for your feedback.

I am sorry to hear that you are displeased with the product and service.

Can you please contact me via darcy@mynamenecklace.com so I can personally assist you as soon as possible? We cannot locate your order yet since your personal details are not provided here.

I apologize for any inconveniences and I am looking forward to your email.

Sincerely,

Darcy Neil Customer Support Manager MyNameNecklace

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