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I ordered something for 39.90 and after 1 month it still has not come and they told me if i want it i have to pay an extra 11.95? I gave the right address but they still managed to send it to a Wrong address and the customer service is poor.

Now they're telling me to wait 8-12 more weeks ans that i cant get a refund on the product. In addition, there is no contact number and they put me on automated email reply so no matter what i email, it will be ignored and deleted.

Product or Service Mentioned: Mynamenecklace Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 private or public responses to the review from Aug 01, 2017.
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I ordered some initial necklaces and they are fine, however, when trying to check on a 2nd order, I found it off that there isn't a NUMBER to call. Also, my email was never answered.

to Kareema #1371680

I am having the same problem. I placed an order August 10th, my card was not delayed in getting charged for 109$ in Cdn.

I have not received it, keep sending emails that are either not answered or answered very vaguely.

Was to be here September 6th and I have no necklace and no responses.

I asked them for a phone number and they never answered.

Very disappointed!! Looks like they work through email, and answer them in a very vague minimul fashion.

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