MyNameNecklace Phone Numbers and Emails

Customer Service Number:

  • (408) 786-5881
Send Message

MyNameNecklace Emails:

General Info
custserv@mynamenecklace.com
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PissedConsumer Club

Contact Information

MyNameNecklace Website:

MyNameNecklace Help Center:

Corporate Office Address:

My Name Necklace
14747 N Northsight Blvd Suite 111, PMB 309
Scottsdale, Arizona 85260-2633
United States

Other Info (opening hours):

Locations:

Aminadav #3,

Tel Aviv, Israel

6706703, IL

Tenenhouse Pte Ltd

8 Robinson Road

06-00 ASO Building

Singapore 048544

TGEcommerce Kft

1055 Budapest

Marco utca 7 6/8


More contact details

MyNameNecklace Rating Based on 428 Reviews

Rating details

1.7
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of MyNameNecklace Customer Service Calls

488 TOTAL
CALLS
01:00 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyNameNecklace?

Shipping and Delivery Question:

  • “I didn't get my order and they suck at replying to emails in a timely manner”
  • “My package never arrived”
  • “Wrong item sent”

Product/ Service Question:

  • “Broken”
  • “My necklace broke”
  • “Necklace broke”

Return/ Replace Question:

  • “Return item 2094072”
  • “Return questions”
  • “I need to replace the necklace I purchased”

Request for Information Question:

  • “Request”
  • “No confirmation email provided after purchase”
  • “Questions before ordering”

Payments and Charges Question:

  • “Payment”
  • “Double charged”
  • “Fraud”

Activation/ Cancellation Question:

  • “Cancellation issue”

Refund Question:

  • “Refund for expedited shipping”
  • “Refund”

Staff Question:

  • “Customer service”

Other Question:

  • “Duplicate order”
  • “Missing part of order”
  • “My order of my name bracelet is the wrong color I ordered it in brown not black”

About

Summary

MyNameNecklace is a manufacturer and online retailer of high-quality selection of hand-made name necklaces, Monogram Necklaces and personalized jewelry, such as bracelets, rings and earrings. All items are available in a variety of metals silver, white and yellow gold (14k and 18k), and can be decorated with Swarovski stones and even diamonds. MyNameNecklace jewelry comes in a variety of styles, including engraved, double strength or Carrie name necklaces, kids and men’s jewelry, gift collection or fun and colorful items. MyNameNecklace website contains catalogues with current collections, tips and advises, reviews, sizing guide as well as images of jewelry "as seen on". Virtual Name Preview tool allows seeing how a jewelry item may look like.

MyNameNecklace reviews and complaints

MyNameNecklace is ranked 294 out of 1476 in Jewelry and Accessories category

Area Served

Canada, USA, Europe

Payment Methods

VISAAmerican ExpressMasterCard

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