I was online trying to get an answer to a question about adding 10 names to a grandmother bracelet. I FINALLY got to ask on the chat now feature, they asked for my email in case we were disconnected.
After 2 hours, I figured they weren’t going to respond. I’m not racist but there is an option to order Arabic writing, but no other languages. Why not Hebrew, or Chinese, or Spanish? So I read the BBB site to see they are a terrible company.
I can’t find out where they are located, Russia? So happy I saw these complaints before ordering.
I also noticed the chains on necklaces are ugly, and I can buy myself at Michaels. There are many other reputable sites that I will buy from, and steer clear of this company
Product or Service Mentioned: Mynamenecklace Customer Care.
Reason of review: Poor customer service.