MyNameNecklace Reviews

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New Reviewer

Item Never Shipped.....Company refuses to refund money!

If I could give them a rating of "0" I would. All, please steer clear of this company. They are not reputable, reliable, nor scrupulous. I ordered a bracelet from them for my wife for our anniversary on December 7. It still has not arrived, and they refuse to refund the money I spent on the item. USPS, the chosen method of shipping has still not received the item, which was to be delivered to them on the 15th and delivered to me on the 18th. I have made multiple attempts to have them contact me by phone, but they only offer a generic email ignoring my requests for a refund. Each email is simply an attempt to placate the customer's dissatisfaction. Even after they admitted the order was lost or not processed (USPS tracking shows the item in pre-shipping - it never arrived to them) and repeated attempts to have my money refunded, they defer to soft email responses without ever acknowledging the refund requests. After researching the company, I found that they have multiple open complaints with the Better Business Bureau, of which they are in bold lettering not an accredited business. Multiple review sites offer multiple unflattering posts and ratings which are grossly negative on customer service. Believe them. Shop at your own risk.

User's recommendation: Steer Clear......Be cautious of a company that refuses customer service by phone.

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ID
#2364122 Review #2364122 is a subjective opinion of poster.
Cons
  • Refund policy sucks
Loss
$95
Preferred solution
Full refund
New Reviewer

Package never arrived

Order No. 51288**** never arrived for Christmas and cannot contact anyone to get refund or another necklace

User's recommendation: Do not use this company.

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ID
#2358676 Review #2358676 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • Never got it for christmas gift
Cons
  • No response from anyone
Loss
$40
Preferred solution
Deliver product or service ordered

Never received order

MyNameNecklace - Never received order
I ordered an necklace November 16th and it havent even left New York yet . I want an refund as soon as possible please
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ID
#2358249 Review #2358249 is a subjective opinion of poster.
Location
Albany, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Package missing

Ive been missing my necklace since dec16 it havent even left New York yet . What is going on
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ID
#2357201 Review #2357201 is a subjective opinion of poster.
Location
Albany, Georgia

Complaint

I never received a email conformation or tracking never received my bracket Order date December 8, 2020 $75.90 Email: jaywoo1947@***.com I need my bracelet or my refund. I had no idea this is out of Israel
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ID
#2355821 Review #2355821 is a subjective opinion of poster.
Location
Las Vegas, Nevada

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My stuff hasn't been delivered

MyNameNecklace - My stuff hasn't been delivered
Where is the stuff I ordered ?

User's recommendation: Go somewhere else.

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ID
#2350830 Review #2350830 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • No one to speak to
  • Attractive product inpictures
Loss
$103
Preferred solution
Deliver product or service ordered
New Reviewer

Package was suppose to arrive December 22 paid for extra shipment still haven’t received it.

Package was suppose to arrive December 22 paid for extra shipment still havent received it.
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ID
#2350486 Review #2350486 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • On time delivery
Cons
  • Customer service sucks
  • Customer service
Preferred solution
Price reduction
New Reviewer

Have not received my order

I have not received my order the last time anything was done was on the 13th of December and I was due to receive on the 16th of December. According to my local post office the order has not been scanned and it is believed that it is in New York. When will I receive my order. This was goi g to be a sentimental piece for my parents after the death of my sister and now its too late to reorder anything

User's recommendation: Not to use this company.

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ID
#2349248 Review #2349248 is a subjective opinion of poster.
Location
Memphis, Tennessee
Pros
  • Jewelry price
Cons
  • Whole experience
  • False advertising
Loss
$177
Preferred solution
Deliver product or service ordered

The payment date is missing from my rec

Please contact me I need the date you received payment for the necklace. That's all Beverly Jackson 704 340 ****
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ID
#2348540 Review #2348540 is a subjective opinion of poster.
Location
Charlotte, North Carolina

Poor qu

The necklace is very thin. Poor quality work. Not worth the money. Paid $200.00 dollars for a piece of junk. Very thin necklace

User's recommendation: Never shop here for gold or anything.

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ID
#2348533 Review #2348533 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$200
Preferred solution
Let the company propose a solution

Order 51286****

Good Afternoon, My order has not arrived. As I indicated below, this is a Christmas present. If I dont receive it by the 24th, I will cancel this order with m bank. [Incident: 201219-****51] Hi L, Good day! I hope this email finds you well. No worries, I am here to help you with your concern regarding your order 51286****. Upon checking, your order is currently en route to: L Sanford 6600 Sugarloaf Pkwy Suite 400-256 Duluth, Georgia 30097-**** United States Furthermore, with regards to the tracking info, I have received an information from USPS that the new estimated delivery date of your order will be on December 21, 2020. Feel free to contact me again anytime so I can make a necessary follow up for you. Kind regards, Maya, Customer Care Agent
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ID
#2348272 Review #2348272 is a subjective opinion of poster.
Location
Lawrenceville, Georgia

Name left off

There was a name left off my necklace
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ID
#2344472 Review #2344472 is a subjective opinion of poster.
Location
Fishers, Indiana
New Reviewer

My order

I did not receive it I want my refund
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ID
#2342705 Review #2342705 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$66
Preferred solution
Full refund

Poor service

Necklace ordered on 18/11/20 still not received 15/12/20 and they are blaming me that address incorrect although full address and postcode provided

User's recommendation: Do not use this company.

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ID
#2337537 Review #2337537 is a subjective opinion of poster.
Location
Hamilton, Scotland
Product
Mynamenecklace Necklace
New Reviewer

Item wasnt delivered

Been waiting on m product since October, its now Dec 15th, rresponse. Will report them to BBB. Also there's no contact information besides email

User's recommendation: dont orde from this company.

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ID
#2337517 Review #2337517 is a subjective opinion of poster.
Loss
$45
Preferred solution
Full refund