MyNameNecklace
Reviews and Complaints
Mynamenecklace - Necklace Review from Carney, Maryland
Looks like a bunch of online SCAMMERS to me!!!
It's been 1 month and i haven't recieved my necklaces but got someone else's necklaces!
Mynamenecklace Necklace Review
Mynamenecklacecanada ripped me off
Non Delivery of Item!!!!
No item
Waited ages for wrong order!
Could not cancel order that was taking them forever
I am very frustrated at this point. I placed my order on Mar 22, and didn't receive confirmation email.
I emailed them right away, and Diana Keller responded to me exactly 11 hours later on Mar 13 saying that they will contact me once my order is shipped. So i believed her thinking that it would be done the same day. On Mar 27th i contacted them again because I was worried of what was going on and asked nicely to cancel my order as i still didn't hear anything from them. Diane replied that my order WAS shipped on March 30th and we were only on March 27th.
So after i mentioned that she apologized and said it WILL be shipped on Mar 30 and she completely ignored my cancellation request. When I asked again that i wanted refund due to the time they were taking and poor communication. I never had any confirmation email that my payment was received or order was received by them. Diane said they can't cancel order, but I can cancel my shipping at the time of delivery and i will be responsible to pay 30% restocking fee.
Like really? You take exactly 11 hours to answer to my email, then you assure me that you will let me know when it's shipped without mentioning of how long i should wait, you ignore me and then you make me pay for a lousy service?
Terrible service and company to deal with. Be sure that they don't reply to emails right away and it's not that easy to make a cancellation of order as they make sure they take their time to reply like in my case.
You won't see your money back once you hit place the order button. Friendly warning: don't buy there cause they don't treat you as a customer!
Necklaces Review
*** product
Ordering Review
My name necklace. Wanted to love it....
Mynamenecklace scammed me too - loss AUS 110
Mynamenecklace.CO.UK - NOT!
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Dear Sir/Madam,
I am sorry for any inconvenience you have experienced.
We do our best to have all items delivered in the promised time frame.
We regard the quality of our service at highest priority.
Kindly contact me to my direct email below with the order details so I can assist you to have this matter resolved as soon as possible.
Sincerely, Oliver Goldfinger Customer Support Manager My Name Necklace oliver@mynamenecklace.com