New Reviewer

Haven't received my product

Please call me about my refund you so busy that you can't call customers. I have been waiting months for my order, email you and no call. TERRIBLE, TERRIBLE customer services.
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ID
#2474180 Review #2474180 is a subjective opinion of poster.
Loss
$69

No reason

I have ordered from your company before. This is the first time that I have had such a problem. Really don't understand your refund policy. If a customer does not receive their merchandise why is only 10 % being returned. That's really not fair. My previous purchase for my granddaughter was beautiful that's why I placed other orders. A bit disappointed right now though.
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ID
#2467933 Review #2467933 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Purchase

Ordered a necklace, a icon was not available they asked to submit another i did which was "Grateful" I get a response back today telling me again to submit I have already dont know what else to do would like my bracelet that I paid for

User's recommendation: provide a number to call when there's a problem, seeing my response is not working via email.

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ID
#2464002 Review #2464002 is a subjective opinion of poster.
Loss
$78
Preferred solution
Deliver product or service ordered

DID NOT GET ORDER AS PROMISED AND PAID FOR!!

Ive ordered two mynamenectlets and have yet to receive them. Send THEM OR YOULL BE WRITTEN ABOUT ON FACEBOOK!! Laurie J. Loughran Loughran56@***.com 1/803/463/1892

User's recommendation: DO NOT ORDER FROM THIS COMPANY.

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ID
#2442384 Review #2442384 is a subjective opinion of poster.
Location
Columbia, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Too long to get the shipment & necklace chain is defective, not as seen on the website

I ordered 3 necklaces- 1) One Necklace Material is 14k White Gold, Length: 16" Price: $219.95 2) Second one is Vermeil Carrie Name Necklace, Adjustable Chain Length: 16''- 18'' Price: $59.95 3) Third one is for a friend Vermeil Carrie Name Necklace, Adjustable Chain Length: 16''- 18'' Price: $69.96. ALSO I BOUGHT WARRENTY FOR 2 YEARS. All 3 necklace chains are very thin and cheap quality, especially 2 of the chairs won't last you can tell by looking at it. I sent pictures to you, and would appreciate a response about the situation. There are no phone number that's available to talk to you directly, would you please respond.

User's recommendation: DONT PURCHASE BECAUSE THERE IS NO PHONE NUMBER FOR CUSTOMER SERVICE.

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ID
#2433551 Review #2433551 is a subjective opinion of poster.
Pros
  • Items look nice on website
Cons
  • Quality of product is not doesnt live up to the price
Loss
$292
Preferred solution
Full refund
New Reviewer

Linda bangle

I purchased a Linda bangle and my love it, she would like to purchase the necklace and was wondering if you can make matching earrings in Linda design, also this is the seven time that I have sent asking for reply

User's recommendation: Please reply.

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ID
#2425561 Review #2425561 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • Beautiful and unique
Cons
  • No response from anyone
Preferred solution
Linda necklace and earrings matching

Greedy and Untrustworthy

I ordered a necklace from this site in good faith, I had no idea that they were not a trustworthy company, the item came to 129.00, they took $254.75 from my account. Very bad untrustworthy business. And I'm going to pray for them, because God does not like ugly.
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ID
#2418461 Review #2418461 is a subjective opinion of poster.
Location
Acworth, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to track my order

I placed an order and received order confirmation number, however when I am trying to track the order it cannot be located and my email doesn't exist. However I receive promotions from the company daily to my email address. There's no contact to customer service.
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ID
#2418460 Review #2418460 is a subjective opinion of poster.
Product
Mynamenecklace Bracelet
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing items

I did not receive my bracelet nor the free rose necklace. Im very upset!! There is no phone number to talk to anyone!! I pay for my bracelet!! Mnn51304****

User's recommendation: Nope.

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ID
#2416009 Review #2416009 is a subjective opinion of poster.
Product
Mynamenecklace Bracelet
Pros
  • No one to speak to
Loss
$40
Preferred solution
Full refund

No order number

MyNameNecklace - No order number
No order numberI placed the order yesterday and all it said was thank you for your order it will not give me a order number but yet the money is being held on my credit card for payment
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ID
#2412280 Review #2412280 is a subjective opinion of poster.
Location
New York, New York

Delivery date issue

I am unable to retrieve my tracking number and I have sent an email requesting to have my delivery date to an earlier date. I wanted my items delivered for valentines not after. Can you please help me with this? This is the second email I send out. Nobody has contacted me. What's worst is that I had no idea this was an international company.
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ID
#2408017 Review #2408017 is a subjective opinion of poster.
Location
Brooklyn, New York

Broken chain replacement

Company offers free replacement of broken chains. After 4 emails, and 2 tweets, with no success I was beginning to give up
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ID
#2405778 Review #2405778 is a subjective opinion of poster.
Location
Broomfield, Colorado

TERRIBLE CUSTOMER SERVICE AND NO PRODUCT RECEIVED

I ordered Dec 16/2020 and still have not received a necklace. Automated responses only in the middle of the night. Will not credit my visa for amount of necklace. Give a guaranteed delivery date and then keep pushing it off. Worst company I have ever dealt with in my life. Canada Post does not have any tracking for this parcel.

User's recommendation: DO NOT ORDER FROM THIS COMPANY.

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ID
#2402706 Review #2402706 is a subjective opinion of poster.
Location
Uxbridge, Ontario
New Reviewer

Totally irate and disgusted!!

Order3d a name necklace for my great granddaughter for Christmas and still not received. I have written several requests for an answer and was assured it was delivered Jan 8th. It HAS NOT!!!! I want to speak with someone and Im not paying $5 to tell the story all over again.

User's recommendation: Ugh!!!!

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ID
#2401775 Review #2401775 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • Website looks nice takes money fast
Cons
  • Never delivered item
Loss
$204
Preferred solution
Full refund
New Reviewer

Necklace too small hard to read names

Mailed it to address I found and it was returned. I am not satisfied with this company as I have emailed them several times with no response.

User's recommendation: Beware.

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ID
#2400812 Review #2400812 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • Jewelry price
Loss
$73
Preferred solution
Full refund