MyNameNecklace Reviews

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TERRIBLE CUSTOMER SERVICE AND NO PRODUCT RECEIVED

I ordered Dec 16/2020 and still have not received a necklace. Automated responses only in the middle of the night. Will not credit my visa for amount of necklace. Give a guaranteed delivery date and then keep pushing it off. Worst company I have ever dealt with in my life. Canada Post does not have any tracking for this parcel.

User's recommendation: DO NOT ORDER FROM THIS COMPANY.

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ID
#2402706 Review #2402706 is a subjective opinion of poster.
Location
Uxbridge, Ontario
New Reviewer

Totally irate and disgusted!!

Order3d a name necklace for my great granddaughter for Christmas and still not received. I have written several requests for an answer and was assured it was delivered Jan 8th. It HAS NOT!!!! I want to speak with someone and Im not paying $5 to tell the story all over again.

User's recommendation: Ugh!!!!

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ID
#2401775 Review #2401775 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • Website looks nice takes money fast
Cons
  • Never delivered item
Loss
$204
Preferred solution
Full refund
New Reviewer

Necklace too small hard to read names

Mailed it to address I found and it was returned. I am not satisfied with this company as I have emailed them several times with no response.

User's recommendation: Beware.

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ID
#2400812 Review #2400812 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Pros
  • Jewelry price
Loss
$73
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

No response

Not sure if this is a real company. Have been trying to get in contact with someone for a few days and no response. I placed my order over a week ago and status hasn't changed from still being manufactured. I'm starting to get pissed.....

User's recommendation: I wouldn't recommend them.

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ID
#2400625 Review #2400625 is a subjective opinion of poster.
Cons
  • No phone number
  • Difficult to contact
Loss
$300
Preferred solution
Let the company propose a solution

Late package

It arrived 10 days after promised and I paid for upgraded shipping. I received a response from company offering me 30% discount on future orders or 10% refund on existing order. The quality of products are excellant but until I can use fed ex or ups, I won't be ordering again. Usps is just not reliable anymore.SadSad

User's recommendation: If you don't mind waiting a longet period of time for items great quality. Delivery isn't up to par.

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ID
#2399041 Review #2399041 is a subjective opinion of poster.
Location
Detroit, Michigan

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Verified Reviewer
New Reviewer
Update by user Jan 27, 2021

It hasn’t !

Original review posted by user Jan 26, 2021
I ordered a neck piece from you over a week ago ( order no. 7914**** ). I paid an extra 20 to have it delivered by TODAY. Have received a message from FedEx to say it will be delivered TOMORROW! Not much good to me, as the persons birthday is today, &...
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ID
#2395496 Review #2395496 is a subjective opinion of poster.
Pros
  • Personalised gift
Preferred solution
Price reduction

I have not received this item that I paid $124 for and you told me that you would give me 70% refund I need a refund as soon as possible this is ridiculous I'm going through loops if it's now been two

Item not received I was told that I would get 70% off my credit card because I paid $124 and did not receive the item you informed me that I could get a return of 70% off of my credit card I still have not received this I'm going through circles and loops now you're sending me so many different emails that are ridiculous and I'm going to seek further assistance if this isn't resolved within a week today is January 22nd this needs to be resolved and I want to see the 70% returned on my credit card statement please contact me at 857-236-**** I have been asking someone you or whoever is in the customer service to contact me at 857-236-****
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ID
#2391445 Review #2391445 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Need 70% refunded to my credit card

We have been corresponding by voice by email and I'm not getting a response the last email was to have my bank stop the hold that this was on I called my bank there is no hold about the necklace that I did not receive and I was charged $124 please contact me today is January 21st I need this refund on my credit card I don't want to take further action I'd like to do this with you you can contact me at 857-236-**** Jodi Leeman Thank you
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ID
#2389854 Review #2389854 is a subjective opinion of poster.
Loss
$124
Preferred solution
Full refund
New Reviewer

Men bracelet

I ordered a nice bracelet for my adult grandson and I ordered average wrist. the bracelet is beautiful but doesn't even fit my 9 years old it is so small. the engraving on it is so small you need a magnifying glass to read it. I know ahead of the intended birthday that this bracelet weill not fit. This is definitely not a men size wrist. I am so disappointed now I paid 90.$ for a bracelet I can't give to my grandson.

User's recommendation: Don't try and surprise someone with a bracelet.

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ID
#2386805 Review #2386805 is a subjective opinion of poster.
Loss
$90
Preferred solution
The same bracelet in a bigger size and legible writing

Necklaces

I never received the necklaces that was engraved with kiah 0220**** with color February. My name is Joy Block I want is necklaces I order it January 5 and around 69.00or 70.00 please call me 765606**** and me what going on with the necklace
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ID
#2378429 Review #2378429 is a subjective opinion of poster.
Location
Anderson, Indiana
New Reviewer

Lost order

Placed my order, checked to confirm. And it was lost, and no one has got back In touch

User's recommendation: Be careful.

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ID
#2376634 Review #2376634 is a subjective opinion of poster.
Location
Glasgow, Scotland

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Verified Reviewer
New Reviewer

Have not received my order.

Ordered 11/28/2020 (order number NN120159). Have contacted the company through email twice. First time was told they could not locate through tracking. Second time they did not respond at all. Tried to call their phone number (209-322-****) . There not such number.

User's recommendation: DO NOT BUY FROM THIS COMPANY!

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ID
#2375721 Review #2375721 is a subjective opinion of poster.
Cons
  • Did not receive merchandise i want a full refund
Loss
$51
Preferred solution
Full refund
New Reviewer

TRYING TO REACH CSR

I purchased my necklace for Christmas 2020. You guys sent me a form to review your product. At least wait for at least a month of wearing. I am not able to review your product yet. Another thing, I have emailed you several times requesting information regarding the item I purchased. I am asking again for the 3rd time, do you sell the charm BY ITSELF FOR MY NECKLACe?

User's recommendation: NOT AT THIS TIME.

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ID
#2370621 Review #2370621 is a subjective opinion of poster.
Product
Mynamenecklace Necklace
Preferred solution
CALL ME, RESPOND TO MY MANY EMAILS.

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Verified Reviewer
New Reviewer

Very unhappy customer

I waited more than 2 months for my bracelet and it broke the day after I received it. I told them I want to return it and get a refund. The bracelet is a piece of garbage.

User's recommendation: be careful what you buy and how much you spend.

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ID
#2367656 Review #2367656 is a subjective opinion of poster.
Product
Mynamenecklace Bracelet
Pros
  • Pictures look good
Cons
  • Product is not like picture
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very unhappy customer

I waited more than 2 months for my bracelet. I finally received it yesterday and it is made so cheaply that it broke today. Good thing I found it on the ground. I told them what happened and I was clear that I want to return it and get my money back. They want me to send pics and they will see what they can do. I don't want it. It is a piece of junk.

User's recommendation: Be careful what you order from them.

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ID
#2367648 Review #2367648 is a subjective opinion of poster.
Product
Mynamenecklace Bracelet
Pros
  • Looked good on the computer
Cons
  • It is a piece of junk
Preferred solution
Full refund