MyNameNecklace
Reviews and Complaints
57.5K
CLAIMED LOSSES
765
TOTAL REVIEWS
120K
PAGE VIEWS
10
ISSUES RESOLVED
MyNameNecklace Reviews
TERRIBLE CUSTOMER SERVICE AND NO PRODUCT RECEIVED
I ordered Dec 16/2020 and still have not received a necklace. Automated responses only in the middle of the night. Will not credit my visa for amount of necklace. Give a guaranteed delivery date and then keep pushing it off. Worst company I have ever dealt with in my life. Canada Post does not have any tracking for this parcel.
User's recommendation: DO NOT ORDER FROM THIS COMPANY.
ID
Location
Uxbridge, Ontario
New Reviewer
Totally irate and disgusted!!
Order3d a name necklace for my great granddaughter for Christmas and still not received. I have written several requests for an answer and was assured it was delivered Jan 8th. It HAS NOT!!!! I want to speak with someone and Im not paying $5 to tell the story all over again.
User's recommendation: Ugh!!!!
ID
Product
Mynamenecklace Necklace
Pros
- Website looks nice takes money fast
Cons
- Never delivered item
Loss
$204
Preferred solution
Full refund
New Reviewer
Necklace too small hard to read names
Mailed it to address I found and it was returned. I am not satisfied with this company as I have emailed them several times with no response.
User's recommendation: Beware.
ID
Product
Mynamenecklace Necklace
Pros
- Jewelry price
Loss
$73
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo response
Not sure if this is a real company. Have been trying to get in contact with someone for a few days and no response. I placed my order over a week ago and status hasn't changed from still being manufactured. I'm starting to get pissed.....
User's recommendation: I wouldn't recommend them.
ID
Cons
- No phone number
- Difficult to contact
Loss
$300
Preferred solution
Let the company propose a solution
Late package
It arrived 10 days after promised and I paid for upgraded shipping. I received a response from company offering me 30% discount on future orders or 10% refund on existing order. The quality of products are excellant but until I can use fed ex or ups, I won't be ordering again. Usps is just not reliable anymore.
User's recommendation: If you don't mind waiting a longet period of time for items great quality. Delivery isn't up to par.
ID
Location
Detroit, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUpdate by user Jan 27, 2021
It hasn’t !
Original review posted by user Jan 26, 2021
I ordered a neck piece from you over a week ago ( order no. 7914**** ). I paid an extra 20 to have it delivered by TODAY. Have received a message from FedEx to say it will be delivered TOMORROW! Not much good to me, as the persons birthday is today, &... ID
Pros
- Personalised gift
Preferred solution
Price reduction
I have not received this item that I paid $124 for and you told me that you would give me 70% refund I need a refund as soon as possible this is ridiculous I'm going through loops if it's now been two
Item not received I was told that I would get 70% off my credit card because I paid $124 and did not receive the item you informed me that I could get a return of 70% off of my credit card I still have not received this I'm going through circles and loops now you're sending me so many different emails that are ridiculous and I'm going to seek further assistance if this isn't resolved within a week today is January 22nd this needs to be resolved and I want to see the 70% returned on my credit card statement please contact me at 857-236-**** I have been asking someone you or whoever is in the customer service to contact me at 857-236-****
ID
Location
Brooklyn, New York
New Reviewer
Need 70% refunded to my credit card
We have been corresponding by voice by email and I'm not getting a response the last email was to have my bank stop the hold that this was on I called my bank there is no hold about the necklace that I did not receive and I was charged $124 please contact me today is January 21st I need this refund on my credit card I don't want to take further action I'd like to do this with you you can contact me at 857-236-**** Jodi Leeman Thank you
ID
Loss
$124
Preferred solution
Full refund
New Reviewer
Men bracelet
I ordered a nice bracelet for my adult grandson and I ordered average wrist. the bracelet is beautiful but doesn't even fit my 9 years old it is so small. the engraving on it is so small you need a magnifying glass to read it. I know ahead of the intended birthday that this bracelet weill not fit. This is definitely not a men size wrist. I am so disappointed now I paid 90.$ for a bracelet I can't give to my grandson.
User's recommendation: Don't try and surprise someone with a bracelet.
ID
Loss
$90
Preferred solution
The same bracelet in a bigger size and legible writing
Necklaces
I never received the necklaces that was engraved with kiah 0220**** with color February. My name is Joy Block I want is necklaces I order it January 5 and around 69.00or 70.00 please call me 765606**** and me what going on with the necklace
ID
Location
Anderson, Indiana
New Reviewer
Lost order
Placed my order, checked to confirm. And it was lost, and no one has got back In touch
User's recommendation: Be careful.
ID
Location
Glasgow, Scotland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHave not received my order.
Ordered 11/28/2020 (order number NN120159). Have contacted the company through email twice. First time was told they could not locate through tracking. Second time they did not respond at all. Tried to call their phone number (209-322-****) . There not such number.
User's recommendation: DO NOT BUY FROM THIS COMPANY!
ID
Cons
- Did not receive merchandise i want a full refund
Loss
$51
Preferred solution
Full refund
New Reviewer
TRYING TO REACH CSR
I purchased my necklace for Christmas 2020. You guys sent me a form to review your product. At least wait for at least a month of wearing. I am not able to review your product yet. Another thing, I have emailed you several times requesting information regarding the item I purchased. I am asking again for the 3rd time, do you sell the charm BY ITSELF FOR MY NECKLACe?
User's recommendation: NOT AT THIS TIME.
ID
Product
Mynamenecklace Necklace
Preferred solution
CALL ME, RESPOND TO MY MANY EMAILS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVery unhappy customer
I waited more than 2 months for my bracelet and it broke the day after I received it. I told them I want to return it and get a refund. The bracelet is a piece of garbage.
User's recommendation: be careful what you buy and how much you spend.
ID
Product
Mynamenecklace Bracelet
Pros
- Pictures look good
Cons
- Product is not like picture
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVery unhappy customer
I waited more than 2 months for my bracelet. I finally received it yesterday and it is made so cheaply that it broke today. Good thing I found it on the ground. I told them what happened and I was clear that I want to return it and get my money back. They want me to send pics and they will see what they can do. I don't want it. It is a piece of junk.
User's recommendation: Be careful what you order from them.
ID
Product
Mynamenecklace Bracelet
Pros
- Looked good on the computer
Cons
- It is a piece of junk
Preferred solution
Full refund
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