MyNameNecklace
Reviews and Complaints
Completely dissatisfied
Mynamenecklace - Bracelet Review from Arlington, Texas
Clare Morris, Wales - Have not received my order and no response to emails!!!!!
Preferred solution: Full refund
No Customer Satisfaction -- Cannot reach MyNameNecklace by phone
- No response from customer service
- Delivery has not arrived
- Delivery never occurred
Preferred solution: Full refund
Items tarnish immediately and are impossible to polish. Looks pitted and disgusting. Absolute rip off just rubbish.
Purchased a tree of life pendant and a heart pendant and both have tarnished straight away and look just awful. I make jewellery and work with sterling silver all the time and yes it will tarnish but can be polished very easily with a good cloth back to shiny and new. Not this rubbish it is simply cheap and nasty and how much silver is in it I shudder to think. Primarily base metal I would think given how quickly it deteriorates.
Imthink this companynis just a money grabbing, rubbish selling absolute rip off and they need to be closed down (after they reimburse all of their customers for the shonky products they have sold to them.
No words can describe the frustration I Feel after purchasing what I thougt to be beautiful keepsake items only to shove them in a draw and go through a lengthy process of trying to recover the monies paid for the rubbish items.
Preferred solution: Full refund
Mynamenecklace - Necklace Review from Worcester, England
Other Product Review
Mynamenecklace - Necklace Review from Dublin, Dublin
Paid extra to receive by Christmas, still isn't here
- Delivery has not arrived
- No response from customer service
Preferred solution: Full refund
Mynamenecklace - Christmas Gifts Review from Quebec, Quebec
Mynamenecklace - Necklace Review from Perth, Western Australia
Paid extra only to get a low-quality product...
Broken bracelets
- Their quality
- Mail to israel for refund
Preferred solution: Full refund
Tarnished silver neclace after just 4 days NOT HAPPY
- Their quality
Preferred solution: Full refund
Mynamenecklace (complaint fully satisfied)
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Dear Customer
Thank you for your review.
I am sorry to hear you were unhappy. I can assure you we are not a scam.
I would like to help you in this matter. Customers satisfaction is our highest priority.
Please can you write to me at danielle@mynamenecklace.com with your order number or the name you used for to make your order, and I will be in contact with you with a suitable solution.
Kind Regards Danielle Samuels My Name Necklace danielle@mynamenecklace.com