MyNameNecklace
Reviews and Complaints
I have not received my package and it says I did?
Preferred solution: Full refund
Shipping info needed for an order that I placed.
Preferred solution: Deliver product or service ordered
To change my order to add diamond to each of the two necklaces I ordered order number 51326****
Preferred solution: Just to change/add to my order
Still don’t have my order even though it said it’s delivered
User's recommendation: Stay away they will steal your money
To change the size of a bracelet I just ordered
User's recommendation: Do not believe in them! Do not pay extra for delivery!! It is a scam!! Where are you s the money now?
Was promised delivery on Wednesday, still waiting on it. It was Mother’s Day gift. Too late for that now.
Charged 3 day delivery
Order not found
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerToo long to get the shipment & necklace chain is defective, not as seen on the website
- Items look nice on website
- Quality of product is not doesnt live up to the price
Preferred solution: Full refund
User's recommendation: DONT PURCHASE BECAUSE THERE IS NO PHONE NUMBER FOR CUSTOMER SERVICE
Calling no answer
After I paid for express shipping to be delivered by Mothers Day, I recieve an e-mail saying estimated arrival would be 5-18-21. That date is clearly past the big day!
User's recommendation: Express shipping is not always express.
Information
Late arrival
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase
Preferred solution: Deliver product or service ordered
User's recommendation: provide a number to call when there's a problem, seeing my response is not working via email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerORDER AT YOUR OWN RISK
They need to be sued, because now it's about principle. They said they tried to deliver it, and it was sent back.
After 6 months of emails, they keep saying that they are still processing it. Obviously that is not going to happen, I don't know why they never just offered credit in the beginning since they were aware of the problem.
I just want my money back..My order number is 51250****. I know that because I have had to email them so many times because apparently you can't contact them.
- Steal your money
- No real help in resolution
- Bad customer service
Preferred solution: Let the company propose a solution
User's recommendation: Never order from them. If there is a problem they will not help
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