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I have ordered a necklace for my daughter with her name on it for her bday and that's in a few days. I never got the necklace but it said "Delivered" on the USPS website. I payed $41 dollars for what?! I am seriously highly upset and was on the urge to file a...
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aliens_amoung_us
aliens_amoung_us

This is just a complaint site, you will not get a response from the company. You will need to contact their customer service and lodge your complaint.

1.1
#1102564
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I ordered a necklace with my daughters name on it for her birthday and that's in a week. Everything at first was fine but now it's just ridiculous. The USPS website says it's deliveried when I have received nothing! I payed $41 dollars for what? She's been wanting that...
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#1102563
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I ordered something for 39.90 and after 1 month it still has not come and they told me if i want it i have to pay an extra 11.95? I gave the right address but they still managed to send it to a Wrong address and the customer service is poor. Now they're telling me to...
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Anonymous
Kareema

I ordered some initial necklaces and they are fine, however, when trying to check on a 2nd order, I found it off that there isn't a NUMBER to call. Also, my email was never a...

1.0
#1082079
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Mynamenecklace - They lie

Mynamenecklace
#1092987
2.3
Details
they told me they were going to email me the tracking number in a couple of days and they haven't even responded to my email. if they don't send my order i want my money back.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
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Mynamenecklace - This is a nightmare

Mynamenecklace
#1060272
1.0
Details
Still have not received my item no one will help very pissed
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality

Mynamenecklace - Send back necklace for resizing

Mynamenecklace
#1055156
1.1
Details
Send necklace back for resizing .. In march ..it's now June ! All I get Is emails saying they haven't received the necklace back .. wtf!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Delivery Service Review

Mynamenecklace
#1025037
I am extremley upset i ordered a necklace for my grandchildren to give to there mum back at the beginning of march . I still have not received it . I emailed customer service twice today and they have not got back to me . I want a full refund as i am going to have to buy something else . Please can you look into this for me . Pam james . Email address is p.james@hotmail.co.uk
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DON'T BUY FROM THIS COMPANY - I AM MORE THAN ANGRY AND HAPPY TO TELL EVERYONE JUST WHAT AN AWFUL COMPANY THIS IS.Ordered in time for Mother's Day - 6 weeks later - still waiting. 12 plus emails - back and forth - no satisfaction - same standard generic answer - They...
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Anonymous
Darcy Neil

Dear customer,Thank you for your feedback.I am sorry to hear that you are displeased with the product and service.Can you please contact me via darcy@mynamenecklace.com so I c...

1.0
#1060786
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Really would not recommend this company. My boyfriend ordered a necklace from here for me for me birthday at the end of April and then paid extra money for what they called "expedited delivery" - a speedier delivery / customisation process. This was at the beginning of...
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Anonymous
Darcy Neil

Dear customer,Thank you for your feedback.I am sorry to hear that you are displeased with the product and service.Can you please contact me via darcy@mynamenecklace.com so I c...

2.2
#1053210
Reply to reviews
Hello, I am very upset because I had not have a response for you. I made two orders, not one order: The FIRST ORDER No. is 51668665, and I paid $64.95, and It was a silver necklace with one girl and one boy with the names Adeline (for the girl) and Benjamin (for the...
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Anonymous
Darcy Neil

Dear Alba, Thank you for your review. I am sorry that you did not receive a response from our team in a timely manner. We are working around the clock to respond to our custom...

#1050413
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Mynamenecklace - Highly upset customer never again
I placed my order over $200 and paid for the guarantee mother's day delivery. I have emailed 4 times no response, no delivery yet a week after mother's day... I will never order from this place again. No call back after requesting a call back and no number to call this...
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Anonymous
Darcy Neil

Dear customer,Thank you for your feedback.I am sorry to hear that you are displeased with the product and service.Can you please contact me via darcy@mynamenecklace.com so I c...

1.0
#1049577
Reply to reviews
I ordered this chain for Mothers Day and they guaranteed that it would arrive by Mothers Day. The item was shipped on a Friday when they sent an email telling it shipped on a Wednesday. It arrived the day after Mothers Day and the quality of the item was horrible. The...
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

1.0
I didn't like
  • Quality
  • Guarantee not honoured
#1047513
Reply to reviews
The name Jenna needs to be spelt Jena
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Anonymous
Darcy Neil

Dear customer,Thank you for your feedback.I am sorry to hear that you are displeased with the product and service.Can you please contact me via darcy@mynamenecklace.com so I c...

3.0
#1039986
Reply to reviews
Mynamenecklace - Angry Customer
I waited a total of 194 mins for the call to be answered. I am having no help via email or facebook and needed to speak to someone on the phone. Making a customer wait this long and no answer is disgraceful! In summary I have been sent a scratch piece of jewellery or...
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darcyneil
darcyneil

Dear customer,Thank you for your feedback. I am sorry to hear that you are displeased with the product and service. Can you please contact me via darcy@mynamenecklace.com so I...

Anonymous
Hyounk

What is the number?? I can't even find a contact number and after 3-4 emails no response. Guaranteed by mothers day. I order this may 3. Still "creating the items" the site sa...

1.0
#1039399
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