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2.0 Based on 99 reviews
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    • Customer service 2
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    • No response from customer service 13
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I ordered a necklace for someone special. She had one previous that she loved with her kids birthstones and names on them, and was gutted when it broke. So I ordered one to replace it as a surprise for her birthday. I paid extra for on time delivery and it turned up past her birthday, got this confirmed from the delivery company that it was the senders fault late sending it out. So I started a process into getting a refund on my postage at... Read more

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We purchased a name necklace for our daughters birthday. Everything seemed fine with the ordering and the communication of when the product would be arriving. When we received the necklace it broke the very first time our daughter put it on, literally within 30 seconds of her wearing it the necklace broke. We sent it back to Mynamenecklace with the ask of a full refund which they said they would honor. Well here we are 7 weeks later and no... Read more

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I've ordered necklace on August,1 and haven't received it. Today is August,31. Have a confirmation that it has been shipped on August,13.Estimated delivery was on August,29 2016. It ridiculous! Waiting one month and can't even contact them as they don't respond to emails. The tracking number just shows that it has been shipped.Does anyone know their phone number? The one I've got doesn't exist . Send them several emails and yet no one have... Read more

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My Name Is Briana Matthews I Made A Order On Neckles 3Weeks Ago In I Still Havent Got It!! Someone Need To Give Me A Call ASAP At (205)441-5024 Read more

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This place is absolutely terrible. I really wish I read reviews before I ordered. My package finally came after a month and it was wrong. I ordered my mom a necklace with three hearts and all of the birthstones that they put were not as I had ordered. I immediately wrote them and they answer once every two days. It is broken English. There is no telephone number. They keep asking for clear pictures, which I sent. I just keep asking for either a... Read more

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One gem fell out after 2 weeks, emailed them and received a response 2 days later. New pendant sent out and return envelope for old one received after 2 weeks. No problem with customer service or speed of response Read more

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My name necklace is an israeli company - I believed the goods were made in China maybe then we would have less issues with delivery. I ordered my name necklaces on the 21 July 2016. I paid expedited delivery (delivery within 10-12 business days) to get the goods by a certain date. On the 11th day after my order (5 August), I call the courier company since I was told by my name necklace to do this. I was told the goods are still in israel and it... Read more

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This scammer took my money and I did not get my necklace!! I filed a claim with PayPal,and now these scammers will not send my purchase until I close the claim!!! Read more

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I ordered 2 Personalised necklaces, and have not recieved nothing customer service wont get back to me, been over a month, now im planning to put a claim in and get compensation. Read more

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Very dissapointed my partner and daughter ordered me a necklace in april for mothers day They have had to tell me about it as they werent getting any replies Terrible service and i would not recommend anyone to waste there time with this so called business! Very unproffessional! Read more

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